#videoclerklyfe
- me: Oh, there's a late fee for Get the Gringo, it was five days late
- jerk lady: That's impossible, that's not mine, we NEVER rented that.
- me: Well, according to your customer history, it was rented out on the 16th, due on the 18th and returned on the 23rd.
- jerk lady: NO. I just told you, there's no way it was late, we bring all our movies in on time.
- me: Actually, you told me you never rented it.
- jerk lady: .... I'm NOT paying ANY late fees!
- me: Ok, that's fine but I can't let you rent then.
- jerk lady: WOW you're just a CRAPPY person.
- me: Clearly we have very different opinions on what constitutes a "crappy person" so I think I can live with that.
- jerk lady: How can you treat people like this? Where's your manager?
- me: Actually, I'm the manager. If you want, I can call my boss and you can speak with him.
- jerk lady: Unbelievable! You guys SUCK!
- me: Hey, at least we're not liars.
- jerk lady: HOW DARE YOU CALL ME A LIAR!
- me: Well, you did just straight up lie to my face. You claimed to have never rented a movie and then completely changed your story and told me that you brought it in on time. Which one is it?
- jerk lady: ..... Unbelievable. How DARE you talk to me like that??!!!!
- me: Hey, let's quit the drama. You can just leave now.
- - jerk lady removes sunglasses so she can quietly bitchface me while making a slow exit -